Move balance back to your wallet
Withdrawals reverse the deposit path: we send your balance back to the same bKash, Nagad or Rocket number you used to fund the account, or to the bank account you verified. Open the withdrawal counter from your account dashboard, enter the amount you want to take out, and confirm. If this is your first withdrawal or you have not uploaded identity documents
yet, we ask for a photo of your national ID card and a recent utility bill or bank statement. Once those are approved—usually within a few hours—we process the payout. Repeat withdrawals skip the document step because your account is already verified.
- Open the withdrawal counter — Log in, navigate to your account dashboard, and tap Withdraw. You'll see your current balance and the payout methods available to you.
- Enter the amount and choose your wallet — Type the amount you want to withdraw, then select bKash, Nagad, Rocket or your verified bank account as the destination.
- Complete verification if needed — First-time withdrawals require a photo of your national ID and a recent utility bill or bank statement. Upload both documents, then submit the request.
- Receive funds in your wallet — Once your documents are approved, we process the payout. The money arrives in your wallet or bank account, and you'll see the transaction record in your account history.
